FAQs From People


Why do you use hot water extraction cleaning over, dry cleaning or other methods?

When done properly hot water extraction is the best method to deep-clean dirty or soiled carpets. We pre-spray all carpet with our products suitable for your type of carpet. Once complete, we then extraction clean and rinse all the product and dirt from the carpet leaving no residue or resoling in your carpets.

How long does it take for the carpets to dry?

This depends on numerous things such as:

  • The thickness of carpet (longer drying time)
  • Thinner less weight carpet (shorter drying time)
  • After cleaning, keep the house cooler than normal (open doors and windows to gain cool air into premises). After we clean the carpet the temp inside the house will rise due to the steam. Less humidity will result in a faster drying time.
  • Dependant upon on how dirty the carpet is and how many times we have to go over it may increase drying time.

But to answer your question, on average, anything from 2 to 12 hours

How many times a year should I have my carpets cleaned?

Most carpet warranties say to have your carpets professionally steam cleaned at least once a year. Also it depends on how many people living in your home, how often people are coming in and out, and if pets make a mess on the carpets.

I get a lot of coupons in the mail advertising very low cleaning prices per room, why shouldn’t I call them instead of calling you?

Cleaning company’s that advertise cheap prices have a lot of pressure from their employees to up-sell. You will find many have additional hidden charges such as extra costs for pre set-up and spraying. Additional cost can also be added for removing carpet spots and stains and blow drying the carpet after cleaning.  

How long does it take to clean a living room, hall, stairs and landing carpet?

To clean just one single living room, hall, stairs and landing carpets depends on the size, how dirty they are, and furniture’s to be moved just over one-and-a-half hours to 2 hours at least it could take.

Will I get the best possible job done by your company every time I schedule, I want my carpets or upholstery cleaning?

YES, we strive for perfection! We want to make you happy!

How much is the cost of cleaning rugs?

Oriental and specialty rugs are all unique and different. Please contact us via telephone on: 0121 552 0075 or submit any inquiries about quotes through our contact form with your questions. We will respond to your questions within 24 hours! 

What could be causing those dark lines under my door edge?

They’re known as “draught marks” that look like dark lines around the edges of carpets and across the doorways. The cause of it is small particles of dust trying to get through the carpet from underneath the backing and subfloor and it just gets filtered wherever it can’t get through.

Do I need to remove furniture off my rugs prior to arrival?

If you don’t mind, however, this is not essential.

We’ve got dog odor in the House we just moved into, who urinated in several places in the living room especially, and you can smell it, do you think the odor can be got rid of?

We do try and tackle urine odors using specific neutralisers and deodorisers after we’ve cleaned the affected areas, because the problem is when the urine gets through to the carpet backing it becomes harder to deal with.

There’s some greasy patches on the back cushions of my sofa, from hair contact, does it clean off ??

Yep, we use products to break grease down…. Degreasing products in the cleaning process.

Will there be a damp smell after carpets been cleaned?

Yes sometimes depending on the carpet type itself and if we had to do prolonged cleaning because of the amount of soilage.

Can you clean Mattresses?

Yes we certainly can, removing nearly all that marks and stains the mattress… From body sweat, dribble and children’s accidents.

Do you wear shoe covers on the day of work?

Yes we should and do, it sets a good example.

Are You The Carpet Cleaners Near West Bromwich?

Yes, Trying our best to offer a good service every time.

Carpet Cleaning Shampoo, Do You Use it?

No, we dont use shampoo because of the residue it leave behind after cleaning.

The Types Of Cleaning Services Work Undertaken

  • Domestic Cleaning Near Me
  • Home Carpet Cleaning Services
  • Apartment Carpet Cleaning
  • Cleaning Services
  • Carpet Cleaning Services
  • Sofa Cleaning Services
  • Upholstery Cleaning Services
  • Rug Cleaning Services
  • End Of Tenancy Cleaning
  • Mattress Cleaning Services
  • Pet Odour Cleaning Services
  • Carpet Stain Removal Services
  • Cleaning Services Near Me
  • Professional Cleaning Services
  • Domestic House Carpet Cleaning Services
  • Carpet Cleaners

Most of our services are aimed at our local residential west midland areas:

Golds Hill, Black Lake, Balls Hill, Hill Top, French Walls, Guns Village, Churchfield, Harvills Hawthorn, Golds Green, Dudley Port, Oldbury, Ocker Hill, Tantany, Stone Cross, Swan Village, Great Barr, Yew Tree, West Bromwich, Princes End, Great Bridge, Warley, Ryders Green, Greets Green, Albion, Lyndon, Hateley Heath, Charlemont.

Batmans Hill, Hall Green, Gospel Oak, Wednesbury Oak, Summer Hill, Bloomfield, Tipton Green, New Town, Burnt Tree, Wallbrook, Toll End.

Darlaston Green, The Flatts, Fallings Heath, Wood Bank, Wood Green, Kings Hill, Church Hill, The Wood, Moxley, Friar Park, Vicarage, Bescot.

Sandwell, West Smethwick, Soho, Black Patch, Londonderry, Cape Hill, Rotton Park, Bearwood, Warley Wood, Bristnall Fields.

Tividale, Tividale Hall, Brades Village, Tat Bank, Langley, Langley Green, Grace Mary Estate, Portway.